Easy, peasy returns...
We accept refunds for any reason so long as the item is in its original condition, in its original packaging and the return application is made within 14 days of delivery.
RESIDENTS OF THE USA
To request a return, simply send us an email to [email protected] with your name & order number to request a refund. We’ll send you a label to attach to your parcel that entitles you to one free return per order number. Then send back the unworn booties in their original packaging so that they don’t get damaged in transit to the US address listed on the label. Send us a photo of your shipping receipt and we’ll return your shipping costs up to the value of $5 USD.
We use Amazon’s US fulfilment network as our logistics provider.
Any questions? Please contact us at [email protected]
Want to exchange for a new size or colour?
Please complete the returns process and place a new order for your replacement item.